How we help:

Operate a free confidential supported listening helpline for people facing all sorts of worries and concerns; 0808 number open Monday-Friday 9-5. Staffed by trained volunteers, using reflective listening techniques and quality standards. Member of The Helplines Association and The Helplines Partnership.

Help people with emotional support to deal with a wide range of issues: family problems, children’s behaviour, teenagers, depression & anxiety, stress & isolation, education, school problems, bullying, step-parenting, grandchildren, separation/divorce. Non-judgemental, non-critical listening. Repeat calls encouraged until matter resolved.

Promote a Youth Access programme, through our `I Need Help` initiative; have a part-time outreach Youth Ambassador who visits schools and colleges to raise awareness.

Confidential email service also available.

We can direct callers to sources of help from an extensive database of 700+ organisations.


Telephone: 0808 800 5678
I Need Help Email:
I Need Help Website:
I Need Help Phone: 0800 141 2055

Address: P O Box 402, Leatherhead, Surrey, KT22 2GH

CategoriesBenefits, Consumer issues, Debt and Money Advice, Domestic Abuse, Health and Care, Housing, I am a carer and I need support, I am being controlled or hurt at home, I am housebound, I am looking for a youth club, I am looking for social or community groups, I am not in education, training or work, I am, or may become, homeless, I have a problem with goods, services or utilities, I have mental health problems, I need advice about separation, divorce or ending a civil partnership, I need help and advice about my employment rights, I need help to find training opportunities, I need help to manage my money and bills better, I need help to sort out my debts, I need help with my job search, I need someone to talk to about life's ups and downs., I need someone to talk to about problems at home, I need support in caring for my children, I need to talk through my domestic abuse problem, I want to know if I am eligible for benefits or get help to apply, Older People, Relationships and Family, Work and Rights at Work, Young People
Do NOT follow this link or you will be banned from the site!