ACAS logo

How we help:

We are a publicly funded independent body who give free, impartial information and advice to employers and employees on all aspects of workplace relations and employment law. We support good relationships between employers and employees which underpin business success – preventing and resolving conflict.

We provide a wide range of tools, guidance, template letters and forms, check lists and eLearning packages to help employers and employees with questions about their rights and responsibilities, and how to stay within the law.

We provide free, clear, confidential, and impartial advice from expert advisers on a wide range of issues. These might include: rights at work, changes in employment law, rules and best practice for hiring and managing staff, issues around dismissal, employees rights, redundancy processes, equality issues and the duties of an employer. For our A-Z of advice and information, see

On our website you can also find: an eLearning Online tool;  an e-newsletter available for registered individuals and businesses;  access to research and policy papers and small firms step-by-step guides on a range of common  issues.

A variety of training courses and business solutions is available to meet a wide range of people management and organisational needs


Individuals must contact us directly, or visit an organisation such as Citizens Advice Waverley where a call may be made on a client’s behalf, with the client present.

Employers and employees can access advice, guidance and information on particular questions or issues either by contacting our Telephone  Helpline (0300 123 1100 Monday-Friday, 8am-8pm and Saturday, 9am-1pm) or by using  Helpline Online, see .

Website:  (to access Helpline Online, and other free (downloadable) advice and information resources.

Hearing or speech impaired callers may wish to use the Text Relay service to contact the Helpline by dialling 18001 0300 123 1100. Your questions will be relayed to the helpline adviser who answers the call and a real-time conversation will take place.

For information on the Text Relay service see

Do NOT follow this link or you will be banned from the site!